Please take a moment to pick from the support options below so that we can meet best your needs quickly and successfully. If you don't see an option below that fits your needs, contact us and we'll get you connected with a Lewan support team member.
We're excited to let you know Lewan is updating our email addresses to @xerox.com. This better reflects our work supporting customers both locally and nationally. We're still the dedicated Colorado company that's been around for 40+ years and our local support team continues to grow to better serve our customers’ success.
Copier / Printer Support
Support for printers, copiers, networking, print quality, toner, supplies and other device related issues.
24/7 step-by-step solutions for the Xerox product line.
[fa icon="globe"] Lewan Customer Portal
[fa icon="play-circle"] Watch Portal User Guides
[fa icon="envelope"] custsupp@lewan.com
[fa icon="phone"] 1.888.539.2611
303.759.5440
Live help is available Monday through Friday, 8:00 AM - 5:00 PM, Mountain Time.
We've partnered with Xerox and Recycle Responsible to offer customers free shipping to recycle used ink and toner cartridges. Fill out one of these forms to have boxes and prepaid UPS return labels mailed to you.
[fa-icon='external-link'] Xerox Toner: Request Shipping Box and Label
[fa-icon='external-link'] Non-Xerox Toner: Request Shipping Box and Label
Submit a request for your Lewan printer/copier to be moved to another location, to add a new device to your service contract, change the status of a device, or remove a device from service. Please provide your device ID when requesting.
[fa icon="phone"] 1.888.539.2611
303.759.5440
[fa icon="envelope"] custsupp@lewan.com
[fa icon="phone"] 1.888.539.2611 x2267
303.968.2267
[fa icon="envelope"] meter.reading@lewan.com
Did you know we can also setup automatic meter collection on most networked devices? It's a quick, over the phone installation process, free and completely secure.
Please contact the Help Desk team first to schedule a session.
IT Support
Support for desktops, servers, phones and other technology related issues.
[fa icon="phone"] 1.888.539.2688 (888.LEWAN88)
303.968.2450
[fa icon="envelope"] support@lewan.com
[fa icon="exclamation-triangle"] If you need help related to your copier or printer please call 1.888.539.2611 or email custsupp@lewan.com
Current customers can access and manage help tickets.