Customer Support & Tech Support

What can we help with?

Please take a moment to pick from the support options below so that we can meet best your needs quickly and successfully. If you don't see an option below that fits your needs, contact us and we'll get you connected with a Lewan support team member.

We're excited to let you know Lewan is updating our email addresses to @xerox.com. This better reflects our work supporting customers both locally and nationally. We're still the dedicated Colorado company that's been around for 40+ years and our local support team continues to grow to better serve our customers’ success.

Copier / Printer Support

Support for printers, copiers, networking, print quality, toner, supplies and other device related issues.

Lookup in Knowledge Base

24/7 step-by-step solutions for the Xerox product line.

VISIT THE XEROX^® KNOWLEDGE BASE

Submit a Service Request or Order Toner

Lewan Customer Portal

Watch Portal User Guides

Email: custsupp@lewan.com

Support: 1 (888) 539-2611 Tel: (303) 759-5440

Live help is available Monday through Friday, 8:00 AM - 5:00 PM, Mountain Time.

Recycle Toner

We've partnered with Xerox and Recycle Responsible to offer customers free shipping to recycle used ink and toner cartridges. Fill out one of these forms to have boxes and prepaid UPS return labels mailed to you.

Xerox Toner: Request Shipping Box and Label

Non-Xerox Toner: Request Shipping Box and Label

Move, Add or Remove a Device

Submit a request for your Lewan printer/copier to be moved to another location, to add a new device to your service contract, change the status of a device, or remove a device from service. Please provide your device ID when requesting.

Support: 1 (888) 539-2611 Tel: (303) 759-5440

Email: custsupp@lewan.com

Submit Meter Reads

Support: 1 (888) 539-2611 x2267 Tel: (303) 968-2267

Mail: meter.reading@lewan.com

Did you know we can also setup automatic meter collection on most networked devices? It's a quick, over the phone installation process, free and completely secure.